Viktoria Molnar Insurance Agency ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes.

All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

Personal Information:

Name, email address, phone number, physical address

Insurance inquiry details and quote requests

Payment information (if applicable)

SMS/email opt-in records and timestamps

Non-Personal Information:

IP address, browser type, device information

Website usage behavior and analytics

Cookies and tracking data

Customer Communication:

Inquiry records and consultation details

Insurance preferences and service needs

Communication history and feedback

How We Use Your Information

We use collected data to:

Provide insurance consultation and services

Process inquiries and requests

Send appointment reminders and updates

Share policy-related notifications

Improve website performance and user experience

Prevent fraud and ensure security

Maintain communication consent records

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive messages from Viktoria Molnar Insurance Agency, including appointment reminders, updates, and important notifications.

Opt-In & Consent

Messages are sent only after explicit opt-in

Consent is collected via website forms with checkbox agreement

All opt-in actions are time-stamped and recorded

Full compliance with TCPA and applicable regulations

Opt-Out Instructions

Reply “STOP” to unsubscribe anytime

You will receive a final confirmation message

No further messages will be sent unless you opt in again

Message Frequency & Content

Frequency varies depending on interaction

Messages may include service and promotional updates (only with consent)

Help & Support

Reply “HELP” for assistance

Phone: +1 305-699-8321

Email: [email protected]

Carrier Disclaimer

Message and data rates may apply

Carriers are not responsible for delays or failed messages

Supported by major U.S. mobile networks

SMS Data Protection Statement

No mobile information is shared with third parties for marketing or promotion

Data is only shared with trusted service providers (CRM, SMS systems, automation tools)

SMS opt-in data and consent will never be sold or rented

Information Sharing & Disclosure

We do not sell or trade personal information. Data may only be shared with:

Service Providers:

CRM and communication platforms

SMS delivery systems

Appointment scheduling tools

Payment processors (if required)

All providers are required to maintain strict data protection standards.

Legal Requirements:

We may disclose data if required by law or legal process to protect rights, safety, or prevent fraud.

Business Transfers:

In case of merger, acquisition, or business transfer, your data remains protected under this policy.

Data Security

We implement security measures including:

Data encryption

Secure access controls

System monitoring

Staff data protection training

Backup and recovery systems

No system is 100% secure, but we take strong precautions to protect your data.

Cookies & Tracking Technologies

We use cookies to:

Improve website performance

Analyze user behavior

Remember preferences

Enhance user experience

You may disable cookies through browser settings.

Your Rights & Choices

You may:

Access or update your information

Request data deletion

Opt out of SMS by replying “STOP”

Unsubscribe from emails

Withdraw consent at any time

Request details about data usage

Third-Party Links

We are not responsible for third-party websites linked from our site. Please review their policies separately.

Website & Pages

Website: https://viktoria.nativelifecrm.com/

Booking Page: https://viktoria.nativelifecrm.com/booking-7494

Terms & Conditions: https://viktoria.nativelifecrm.com/terms--conditions-4542

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a revised effective date.

Contact Us

Viktoria Molnar Insurance Agency
Phone: +1 305-699-8321
Email: [email protected]
Website: https://viktoria.nativelifecrm.com/
By using our website and services, you consent to this Privacy Policy.